Fire Damage Restoration
Fire is a universal threat to Businesses and Home Owners alike. While the fire department might extinguish the flames in time to salvage your house, it’s likely just the beginning. Damage Doctors is available 24/7/365 to help secure the site including content storage and cleaning, structural drying and rebuild services.
As a homeowner, experiencing a fire can be a devastating experience both financially and emotionally. We respond quickly to board-up damaged windows and tarp-over burned rooftops to make your home secure and safe from the elements. We will carefully evaluate salvageable portions of your structure as well as the items inside the structure. Then, we remove soot and smoke damage, and perform all necessary demo and reconstruction to get you back to pre-loss condition. And with any restoration work we do, we work closely with your insurance company, updating them with real-time progress reports.
Damage Doctors’ technicians are IICRC-Certified in Fire Restoration and Contents Cleaning. We provide swift and effective solutions to Homeowners with fire damaged structures and contents, including:
- Insurance Company Liaison
- Emergency Board-Up and Winterization Service
- Contents Pack-Out, Cleaning, Secure Storage and Return [click here to go to contents page]
- Water Extraction and Structural Drying
- Total Repair and Reconstruction Services (including Demolition and New Builds)
- Mold Remediation (if present)
- Indoor Air Quality Testing
- Comprehensive Cleaning for Soot and Odor Removal
- Baking Soda Blasting
- HEPA & Charcoal Filtered Air Scrubbers
- Ozone Generators
- Ultrasonic Cleaning Tank
We Speak Insurance
Your house is probably your most valuable asset, and you have insurance to help protect it. Often, it is helpful to have the eyes of an experienced contractor available when creating a Scope of Work and Estimate for the post-fire repairs and restoration. As a normal part of our fire restoration process, Damage Doctors will perform an on-site walk-through with your insurance adjuster to identify and discuss all of the fire-affected areas.
Throughout the entire claims-handling and restoration process, we provide photo and video documentation to and communicate with your insurance adjuster and agent to maintain transparency and eliminate delays to completion. We also utilize the same industry approved Restoration Software, Xactimate, as all the major insurance companies.
Trust in Us
When it comes to your personal home, we understand the importance of trust. Damage Doctors is a locally and family owned business and has been serving East Central Indiana for more than more than 20 years. Our seasoned staff routinely wears Damage Doctors uniforms and all our vehicles are professionally marked. As a value to our customers, ALL Damage Doctors employees are required to submit to a Background Screening annually.
Damage Doctors works with all the major insurance carriers and is an Approved and Active Service Provider for more than 20 companies including: State Farm, Indiana Farm Bureau, Farmers Insurance, Nationwide and USAA.
As homeowners, we understand how important your home is to your daily activities. A home fire can be very disruptive to your family’s daily routine. This is why we schedule an on-site meeting where our Project Managers and Client Services Manager can get to know you and your family.
- We want to listen to your concerns and answer your questions.
- We need to assess the fire damage carefully and evaluate salvageable portions of your structure as well as the items inside your home.
- We take full responsibility for developing a written, easy-to-understand, Scope of Work and Estimate to your exact specifications.
- We will offer our expertise and take your ideas and meld them together for the perfect end result.
Once we have an agreed-upon Scope of Work, our team will determine a schedule and get started right away. Our Project Managers will oversee any subcontractors, material and delivery dates, work permits, inspections and work progress to ensure everything moves forward and on schedule. Throughout the process, we will keep you informed so you will always know what’s going on.
Clear Out Odors
One of the first things we do is to bring in large, industrial equipment to remove smoke and odors from your home. This is a very important step, because smoke can contain corrosive substances that will continue to damage your appliances, electronics, furniture and surfaces until it is removed. This equipment also helps dry out walls and floors that may have been damaged by water.
Once smoke and odors are removed, our team will go through the area and clean soot from walls, ceilings and floors. This will involve several important measures to discourage further damage and mold growth. Walls, ceilings and woodwork will be professionally treated and cleaned to remove soot.
Protect Unaffected Sections
If some parts of your home were not involved in the fire, we will close off those areas to keep odors and soot from moving into them and causing further damage. Some items, such as furniture, appliances and personal items, that were undamaged can be removed and put into storage until repairs and cleaning are complete.
Repaint, Replace, Repair
After the soot and smoke odor has been removed, some areas of the structure may need to be painted, repaired or rebuilt completely as part of the fire restoration process. Sometimes cleaning will remove soot from walls and ceilings, but they often need to be repainted. Sometimes flooring can be scrubbed or sanded, but in some instances it needs to be replaced, as does carpeting. It is necessary to compile an inventory of items that are damaged beyond repair for filing insurance claims. We can help with this list for your insurance adjuster.
Contents Removal, Storage and Cleaning
- Digital image inventory of all affected belongings (Contents Tracker® Software)
- Before & After MatterPort® 3D Virtual Tour
- Carefully packed and brought to Damage Doctors Climate Controlled Secure Facility
- Ultra-Sonic Contents Cleaning Center to remove soot and residue
- Ozone Deodorization Room
- Electronics Cleaning
- Clothing/Laundry Cleaning Consultative Services
Your house is more than a roof over your head; it is your sanctuary. And, when it is damaged, you want to find someone you can trust to restore it. When you hire a Fire Restoration company, you want someone who will work with your insurance company, but have YOUR best interests in mind. At Damage Doctors we work quickly, efficiently and professionally to perform fire restoration services to get you back into your home as quickly as possible.